Last updated: January 2025 — This policy applies to all users of 289's services.
When registering on the 289 platform, your name, email address, mobile number, date of birth, and residential address are collected. National ID or passport information may also be requested for identity verification purposes. Payment method details, such as mobile banking numbers or bank account information, are collected to facilitate financial transactions. Additionally, your device type, browser information, IP address, and activity logs on the platform are automatically recorded. Information is collected through cookies and similar technologies to enhance your browsing experience and analyze platform performance. When you contact our customer support team, records of those conversations may also be stored.
The information you provide is primarily used for account creation and management, identity verification, and processing financial transactions. Your activity data is analyzed to ensure platform security and detect fraudulent activity. Your preferences and usage patterns are analyzed to deliver a more enhanced and personalized experience. Your contact information is used to notify you of relevant promotional offers, bonuses, and platform updates. Information is also used to fulfill legal obligations, respond to regulatory authority requests, and implement responsible gaming policies. You may opt out of marketing communications at any time.
289 never sells your personal information to third parties for commercial purposes. However, limited information may be shared with trusted service providers for payment processing, identity verification, and technical service delivery. These service providers operate under strict confidentiality agreements and may not use your information for any other purpose. Information may be disclosed as required by legal obligations, court orders, or legitimate requests from government authorities. Necessary information may be shared with financial intelligence agencies to comply with anti-money laundering laws. Outside of these cases, your information is kept completely confidential.
289 uses necessary cookies to keep the platform running smoothly, maintaining your login session and remembering your preferences. Analytical cookies are used to understand which parts of the platform are most frequently used and to make improvements accordingly. You can control or disable cookies through your browser settings, though this may limit some platform functionality. When using the platform for the first time, you are given the opportunity to consent to the cookie policy. We do not use any third-party advertising tracking cookies, and your browsing behavior is not shared with any external advertising networks.
All personal information is retained while your account is active, and certain data may be kept for a specified period after account closure in accordance with legal obligations. All stored data is protected with industry-standard SSL encryption technology, which prevents unauthorized access. Our server security measures are regularly reviewed and updated, and automated monitoring systems are in place to detect suspicious activity. Only authorized personnel among our staff can access your information, and they are required to comply with strict confidentiality policies. In the event of any security breach, we will promptly notify you and take the necessary steps.
You may request a copy of your stored personal information from us at any time, and we are obligated to provide it within a reasonable timeframe. You have the right to request corrections if any of your information is inaccurate, and we will make those corrections promptly. In certain circumstances, you may request the deletion of your data; however, some information may need to be retained for a specified period due to legal obligations. You always have the right to opt out of marketing communications, and doing so will have no impact on your account or services. To exercise these rights, contact our support team — we are always ready to assist.
289 reserves the right to update this privacy policy as needed, and you will be notified of any significant changes via email or through the platform. Updated policies take effect from the date of publication, and continued use of the platform will be considered your acceptance of the new policy. We recommend that you visit this page regularly and stay up to date with the latest policy. Our support team is always ready to help with any questions or concerns regarding the privacy policy. For more details, visit our FAQ Visit the page or Terms & Conditions Read.
If you have any questions about this privacy policy, please visit our FAQ page.
Your privacy is our top priority at 289. Join the platform safely like thousands of players across Bangladesh and enjoy trusted entertainment. Our support team is available 24/7 for any questions you may have.